Dustin Paul Souers - Résumé


Contact Information:

Dustin Paul Souers

Phone: 440.565.4150
Email: dustin.souers@gmail.com
URL: http://dustin.souers.org


Education:

    BBA in Information Systems Management and E-Business Technologies
    (minor in Human Resources), May 2007. AACSB- Accredited | Dean's
    List 2005, 2007
    University of Akron
    
    System z Expert, June 2011
    Marist College
    

Computer Skills:

    Redhat, SUSE, Gentoo, Ubuntu, Rexx, SQL, JCL, z/OS, z/VM, DB2, CICS,
    Websphere MQ, Windows, Basic Networking.
  

Employment History:

    IT Operations Analyst
    Progressive
    May 2007-Present
    
    Troubleshoots customer reported issues and system notifications with
    z/OS, CICS, DB2, MQ, and VTAM on z-Series mainframes, Linux, and
    Windows.
    
    Develops Rexx scripts to increase efficiency in processing
    customers' requests and troubleshooting issues.
    
    
    Part-time District IT Administrator - Consultant
    Ledgemont School District
    August 2010-March 2011
    
    Administered network and corrected teacher and staff computer
    issues.
    
    
    Student Assistant
    University of Akron
    January 2004-May 2007
    
    Answered students, faculty, and staffs computer issues over the
    phone, in person, and in email. Issues included networking, email,
    Microsoft programs, and hardware and software configuration.
    
    Created scripts to automatically obtain newest software packages and
    centralized them on a server in order to improve response times.
    
    
    Sales Intern / Web Developer
    Little Tikes
    July 2005-Mar 2007
    
    Created a point-of-sale application which utilized SQL Server and
    VB.NET. The application saved money on printing reports and reduced
    time needed to update sale estimates. It improved interaction with
    the Forecasting team.
    
    Improved the point-of-sale import process and expanded the reporting
    to more customers. The old process used to take 3 days and now could
    be done in a matter of hours.
    

Awards and Honors:

    * Eagle Scout, Boy Scouts of America, Oct 2001
    

Copyright © 2011 by Dustin Paul Souers.
http://dustin.souers.org/resume